This page is the public support and frequently asked questions resource for VetCamps (the mobile application and related materials). For legal terms and data sources, use the links under Related policies below.
For questions about the app, account access, privacy, community features, or to report a technical problem, email:
Please include (when applicable):
We read every message. Response times can vary; if your request is urgent or safety-related, say so in the subject line.
VetCamps is a map-first mobile app for discovering military FamCamps, Army Corps of Engineers (USACE) recreation sites, national parks, selected other points of interest, and (where enabled) related facilities. Features can include saved places, filters, place details, and optional community content when that experience is turned on in your build.
No. VetCamps is developed independently. It may display information drawn from public federal datasets and APIs (for example, NPS or USACE) and other sources described in our Data sources & legal disclosure. Always confirm hours, access, fees, reservations, and eligibility with the official facility or agency before you travel.
Data is compiled from bundled catalogs, optional live network sources (when keys and settings are enabled), and user-submitted content such as reviews. Attribution and limitations are summarized on the Data sources & legal disclosure page.
Coverage depends on the data sources available for that build, your network connection, filters, and whether optional integrations are configured. Some pins require API access or a data update cycle. If something looks wrong for a specific location, email support@vetcamps.app with the place name and approximate area.
Many discovery features work without signing in. Signing in may be required for saved preferences across devices, community features (when enabled), or other account-linked functions described in the app.
Use the in-app account deletion flow where available, or follow the instructions on our Account deletion page. You can also email support@vetcamps.app from the address associated with your account if you need assistance.
When enabled, Community can include feeds, posts, profiles, or related social features. Behavior and rules are described in the Community guidelines and Terms of use. If Community is off in your app version, those surfaces may be hidden.
Use in-app reporting tools where available. You may also email support@vetcamps.app with a link or description of the content and (if applicable) the user profile or place involved.
Our practices are described in the Privacy policy. Contact support@vetcamps.app for privacy-related requests.
No. Maps and directions are for planning only. Road closures, base access rules, weather, construction, and site-specific policies change. Always verify with official sources before traveling, especially for military installations and federal recreation areas.
Some datasets require API keys or compile-time configuration (for example, map tiles or optional
government APIs). See project documentation in the repository and your secrets /
environment setup. End users of store builds should not need to configure keys.
Email support@vetcamps.app with a clear subject line (for example, "Feature request" or "Partnership"). We cannot guarantee a timeline but we welcome feedback.