This page is the public support and frequently asked questions resource for VetCamps (the mobile application and related materials). For legal terms and data sources, use the links under Related policies below.
For questions about the app, account access, privacy, community features, or to report a technical problem, email:
Please include (when applicable):
We read every message. Response times can vary; if your request is urgent or safety-related, say so in the subject line.
Who can use MWR is one rule. Who can get through the gate is another. The camp can take the reservation, but security decides who reaches the pad. Read Eligibility: Who can stay at Military FamCamps? Then open the camp in the app, tap Call for the office, and use Gate Access, then VCC, for the visitor center number. Eligibility on a listing is a hint, not a ruling.
There is no one nationwide rule. Each installation writes its own privately owned firearms policy. A state carry permit does not override it. “Don’t ask, don’t tell” is not a policy. Read the short guide Can you bring firearms to Military FamCamps? and confirm the camp’s official source in the VetCamps app before you travel.
VetCamps is a map-first mobile app for discovering military FamCamps, Army Corps of Engineers (USACE) recreation sites, national parks, selected other points of interest, and (where enabled) related facilities. Features can include saved places, filters, place details, and optional community content when that experience is turned on in your build.
Yes. VetCamps is free to download on Google Play and the App Store. You can browse the map, FamCamps, public-land camps, search, and Primary gate name and hours without paying. VetCamps Pro is optional.
Pro is the arrival-intel layer: gate recon, Site Survey, satellite, filters, and planning tools on top of the free map.
US list prices. Apple or Google shows the live amount for your account.
New accounts get 21 days of Pro free. No card required.
What Pro includes
How to open it in the app: menu (the ☰ icon) → VetCamps Pro → See Pro Plans. If you are not signed in, the app asks you to create an account first. That is also how the 21-day trial starts.
Subscriptions are billed by Apple or Google. Cancel anytime in your store account.
No. VetCamps is developed independently. It may display information drawn from public federal datasets and APIs (for example, NPS or USACE) and other sources described in our Data sources & legal disclosure. Always confirm hours, access, fees, reservations, and eligibility with the official facility or agency before you travel.
Data is compiled from bundled catalogs, optional live network sources (when keys and settings are enabled), and user-submitted content such as reviews. Attribution and limitations are summarized on the Data sources & legal disclosure page.
Coverage depends on the data sources available for that build, your network connection, filters, and whether optional integrations are configured. Some pins require API access or a data update cycle. If something looks wrong for a specific location, email support@vetcamps.app with the place name and approximate area.
Android: Download free from Google Play.
iOS: Download free from the App Store for iPhone.
No. You can browse the map, search, filters, and campground details without an account. Sign in is required to save places, write reviews, start the 21-day Pro trial, or buy VetCamps Pro.
Use the in-app account deletion flow where available, or follow the instructions on our Account deletion page. You can also email support@vetcamps.app from the address associated with your account if you need assistance.
When enabled, Community can include feeds, posts, profiles, or related social features. Behavior and rules are described in the Community guidelines and Terms of use. If Community is off in your app version, those surfaces may be hidden.
Use in-app reporting tools where available. You may also email support@vetcamps.app with a link or description of the content and (if applicable) the user profile or place involved.
Our practices are described in the Privacy policy. Contact support@vetcamps.app for privacy-related requests.
No. Maps and directions are for planning only. Road closures, base access rules, weather, construction, and site-specific policies change. Always verify with official sources before traveling, especially for military installations and federal recreation areas.
Some datasets require API keys or compile-time configuration (for example, map tiles or optional
government APIs). See project documentation in the repository and your secrets /
environment setup. End users of store builds should not need to configure keys.
Email support@vetcamps.app with a clear subject line (for example, Feature idea or Partnership) and a short description of what you have in mind.